Security approach

Protect health financing operations with layered, accountable controls

Plan identity, access, data protection, traceability, resilience, environment management, and secure operations as part of solution design and implementation.

Control areas

Security across users, data, systems, and operations

The final control set depends on the selected product, hosting model, customer policies, applicable requirements, and shared operating responsibilities.

Identity and access

Role-based access, secure authentication, user lifecycle controls, and least-privilege administration.

Data protection

Encryption in transit and at rest, data minimization, configured retention, and controlled exchange.

Auditability

Detailed audit trails, relevant event logging, administrative traceability, and review support.

Resilience

Data backup, recovery planning, environment-specific procedures, and operational readiness.

Environment security

Segregated environments, controlled configuration, protected secrets, and governed releases.

Monitoring and response

Operational monitoring, log review, incident handling responsibilities, and escalation paths.

Secure delivery

Requirements review, security validation, dependency review, change control, and secure deployment practices.

Integration security

Authenticated interfaces, authorized exchange, input validation, error handling, and appropriate monitoring.

Customer governance

Shared-responsibility definition, access reviews, retention decisions, acceptance evidence, and operating procedures.

Shared responsibility

Controls must match the deployment and operating model

Managed cloud, customer cloud, and on-premises deployments assign infrastructure, identity, monitoring, backup, recovery, and operational duties differently.

Due-diligence inputs

  • Data classification
  • Residency requirements
  • Identity architecture
  • Hosting boundaries
  • Integration inventory
  • Retention policy
  • Recovery objectives
  • Support ownership

Security engagement

Build evidence into the implementation lifecycle

Discover

Document applicable requirements, policies, data, roles, threats, and responsibilities.

Design

Define architecture, access, encryption, logging, recovery, retention, and environment controls.

Configure

Apply controls consistently across product, infrastructure, integrations, and operational procedures.

Validate

Test access, exchange, logging, recovery, and agreed security acceptance criteria.

Authorize

Review evidence and outstanding risks with accountable customer stakeholders.

Operate

Monitor, manage access, respond to events, back up data, and govern change.

Review

Reassess controls, access, dependencies, integrations, and operating evidence.

Improve

Prioritize remediation and enhancements based on risk and operational learning.

Bring your security requirements into solution design

Talk with Pillarsis about your program, provider network, current systems, claims workflows, and implementation priorities.