Identity and access
Role-based access, secure authentication, user lifecycle controls, and least-privilege administration.
Security approach
Plan identity, access, data protection, traceability, resilience, environment management, and secure operations as part of solution design and implementation.
Control areas
The final control set depends on the selected product, hosting model, customer policies, applicable requirements, and shared operating responsibilities.
Role-based access, secure authentication, user lifecycle controls, and least-privilege administration.
Encryption in transit and at rest, data minimization, configured retention, and controlled exchange.
Detailed audit trails, relevant event logging, administrative traceability, and review support.
Data backup, recovery planning, environment-specific procedures, and operational readiness.
Segregated environments, controlled configuration, protected secrets, and governed releases.
Operational monitoring, log review, incident handling responsibilities, and escalation paths.
Requirements review, security validation, dependency review, change control, and secure deployment practices.
Authenticated interfaces, authorized exchange, input validation, error handling, and appropriate monitoring.
Shared-responsibility definition, access reviews, retention decisions, acceptance evidence, and operating procedures.
Shared responsibility
Managed cloud, customer cloud, and on-premises deployments assign infrastructure, identity, monitoring, backup, recovery, and operational duties differently.
Security engagement
Document applicable requirements, policies, data, roles, threats, and responsibilities.
Define architecture, access, encryption, logging, recovery, retention, and environment controls.
Apply controls consistently across product, infrastructure, integrations, and operational procedures.
Test access, exchange, logging, recovery, and agreed security acceptance criteria.
Review evidence and outstanding risks with accountable customer stakeholders.
Monitor, manage access, respond to events, back up data, and govern change.
Reassess controls, access, dependencies, integrations, and operating evidence.
Prioritize remediation and enhancements based on risk and operational learning.
Talk with Pillarsis about your program, provider network, current systems, claims workflows, and implementation priorities.