Claims platform readiness
Document payer products, members, providers, benefits, preauthorization, claims, review, reconciliation, and reporting workflows.
Resources
Use practical evaluation themes to structure discovery, procurement, architecture, implementation, and operating-model discussions.
Evaluation guides
Document payer products, members, providers, benefits, preauthorization, claims, review, reconciliation, and reporting workflows.
Clarify program mandate, beneficiaries, contributions, benefits, providers, claims, reimbursement, reporting, and local capacity.
Identify systems of record, business events, interface owners, data rules, security boundaries, and operational support needs.
Compare managed cloud, customer cloud, and on-premises models against residency, security, infrastructure, and support requirements.
Assess access, encryption, logging, backup, recovery, retention, monitoring, environment controls, and delivery practices.
Evaluate relevant experience, governance, staffing, acceptance criteria, training, handover, and support—not slogans.
Procurement checklist
A disciplined brief improves technical fit, implementation estimates, governance, and the quality of supplier responses.
Who administers members, benefits, providers, reviews, approvals, payments, reporting, and support?
What member, provider, claim, user, location, and peak-demand assumptions should architecture address?
Which systems remain, which data must migrate, who owns it, and how will quality be validated?
Which identity, access, hosting, encryption, retention, audit, backup, recovery, and residency controls apply?
Who makes decisions, accepts work, trains users, owns support, and authorizes production changes?
Which scenarios, integrations, reports, recovery tests, and operational outcomes define acceptance?
Frequently asked questions
No. eIntelliClaim Enterprise is Pillarsis’s proprietary claims and provider-connectivity platform. openIMIS is an independent open-source Digital Public Good for which Pillarsis provides implementation and support services.
Deployment can be planned for managed cloud, a customer-designated cloud, or on-premises infrastructure, subject to the selected offering and program requirements.
No. Integration categories describe areas that can be assessed and implemented. Existing connectivity, compatibility, scope, and exchange standards must be verified during discovery.
Scope is developed from readiness, workflows, architecture, data, integrations, security, training, rollout, and support requirements.
Talk with Pillarsis about your program, provider network, current systems, claims workflows, and implementation priorities.