eIntelliClaim by Pillarsis

Digital health financing and claims platforms for Africa

Modernize member administration, benefit management, provider connectivity, preauthorization, medical claims processing, reconciliation, and reporting with eIntelliClaim Enterprise and professionally implemented openIMIS solutions.

Claims operations
Operational overviewMember-to-claim workflow
Systems connected
Member verificationEligibility verified
PreauthorizationClinical review complete
Claims validationRules applied
ReconciliationPayment tracking ready
Representative interface · synthetic workflow data
40+Connected healthcare facilities in a payer implementation
7,000+Claims supported monthly in a major hospital implementation
Weeks → 1 dayClaims invoice preparation timeline reduced
10+ yearsDigital health implementation experience

Two delivery paths

Choose the platform that fits your program

A proprietary enterprise claims platform and specialist services for an established open-source Digital Public Good—clearly separated, supported by one implementation team.

Proprietary platform

eIntelliClaim Enterprise

A configurable claims and provider-connectivity platform for private insurers, TPAs, employer health plans, and healthcare networks.

  • Member verification
  • Eligibility and benefit controls
  • Preauthorization
  • Electronic claims
  • Provider connectivity
  • Claims analytics
  • Fraud and anomaly monitoring
  • Reconciliation

Operational outcomes

Control healthcare costs without slowing access to care

Replace fragmented, manual handoffs with governed workflows that help teams make faster, better-informed decisions.

Verify eligibility before treatment

Confirm member status and benefit access at the point of care.

Reduce duplicate and ineligible claims

Apply consistent validation rules before claims enter review.

Standardize provider submissions

Give provider networks a more consistent submission workflow.

Accelerate claims review

Route complete claims to the right reviewer with context.

Improve benefit utilization visibility

Bring benefit usage and claims activity into clearer view.

Strengthen provider accountability

Maintain traceable provider interactions and claim status.

Reduce manual reconciliation

Connect adjudication outcomes with payment tracking.

Improve operational reporting

Support oversight with configurable reporting and audit data.

End-to-end workflow

One governed path from enrollment to reporting

Coordinate the administrative and clinical checkpoints that determine whether a claim is complete, eligible, reviewable, and ready for reconciliation.

Enroll

Capture members, households, plans, and coverage.

Verify

Confirm identity, eligibility, and active benefits.

Authorize

Review services against program rules.

Treat

Connect the care event with approved coverage.

Submit

Receive standardized electronic claim data.

Validate

Check completeness, rules, and anomalies.

Adjudicate

Support documented review decisions.

Reconcile

Track approved claims and payment status.

Report

Turn activity into operational insight.

Enterprise capabilities

Built around the work claims teams do every day

A focused capability set for members, providers, claims, controls, and accountable operations.

View the full platform
01

Member & Benefit Administration

Manage member records, plans, limits, and benefit rules.

02

Provider Network Management

Coordinate facilities, agreements, users, and network access.

03

Eligibility & Identity Verification

Verify coverage and identity at critical service points.

04

Preauthorization Management

Route requests through configurable approval workflows.

05

Electronic Claims Processing

Standardize submission, correction, and claim-status workflows.

06

Claims Review & Validation

Apply rules and preserve reviewer decisions in an audit trail.

07

Reconciliation & Payment Tracking

Connect approved claims with invoices and payment status.

08

Reporting & Analytics

Support operational, management, and program reporting.

09

Fraud & Anomaly Monitoring

Surface exceptions and patterns for informed investigation.

10

Member & Provider Communications

Coordinate relevant notices across stakeholder workflows.

openIMIS implementation

Implement openIMIS with an experienced digital health technology partner

Pillarsis provides implementation, customization, integration, secure deployment, hosting, training, and ongoing support for openIMIS-based health financing and social protection programs.

openIMIS is an open-source Digital Public Good. Pillarsis provides implementation and support services; openIMIS is not owned by Pillarsis or eIntelliClaim.

Services across the implementation lifecycle

  • Readiness assessment
  • Requirements analysis
  • Workflow mapping
  • Configuration and localization
  • Custom development
  • Data migration
  • API development
  • Interoperability
  • Security hardening
  • Training
  • Production rollout
  • Ongoing support

Interoperability

Designed to work with your existing ecosystem

Plan connected workflows across clinical, financial, identity, payment, and government systems without assuming every program starts from the same architecture.

REST APIsSecure data exchangeHL7 FHIR where applicableBatch and real-time patterns
Hospital information systemsElectronic medical recordseIntelliHealthInsurer core systemsNational identification systemsPayment platformsBiometric devicesPharmaciesLaboratoriesFinancial systemsReporting platformsGovernment data services

Customer evidence

Experience grounded in operational healthcare workflows

Selected implementations demonstrate provider connectivity, claims throughput, and measurable administrative improvement.

View implementation experience

Resolution Insurance · Tanzania

Connected provider workflows

Connected more than 40 healthcare facilities through integrated member verification and claims workflows.

Verified scope supplied for this website.

Shree Hindu Mandal Hospital · NHIF

High-volume claim preparation

Supported more than 7,000 claims monthly and reduced invoice preparation from weeks to within one day.

Verified scope supplied for this website.

Additional Pillarsis experience

Digital health and public systems

Experience includes hospital workflow platforms, provider claims integration, health information systems, digital health interoperability, and public-sector information systems.

No unverified customer logos or quotations used.

Security by design

Security and accountability built into every claim

Security controls are designed into identity, access, data handling, deployment, operations, and traceability. Final controls are aligned to each customer environment.

Role-based access
Encryption in transit and at rest
Detailed audit trails
Secure authentication
Data backup and recovery
Environment segregation
Configurable retention
Monitoring and logging
Least-privilege access
Secure deployment practices

Deployment flexibility

Choose the operating model your program requires

Plan deployment around ownership, residency, infrastructure, integration, support, and procurement constraints.

01 / Managed

Managed Cloud

Hosted and managed by Pillarsis with operational support aligned to the program’s requirements.

02 / Customer

Customer Cloud

Deployed into a customer-designated cloud environment with agreed responsibilities and controls.

03 / On-premises

On-Premises

Installed within customer infrastructure or a designated data center where program constraints require it.

The appropriate model depends on program scope, data residency, security, integration, and operating requirements.

Ready to modernize your health financing and claims operations?

Talk with Pillarsis about your program, provider network, current systems, claims workflows, and implementation priorities.